FAQ
In the FAQ section, you will find answers to your questions about eQ-3, our products and technologies.
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I would like to perform an update of the CCU with my MAC. After uploading, I receive an error message indicating that the uploaded file does not contain any valid software.
In a Safari browser on a MAC, the downloaded file may be automatically opened and therefore unzipped. Since the CCU expects this file and cannot find it, an error message will be displayed.
An operating manual with information on deactivating automatic opening of downloaded files is available for download in PDF format:
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Technical support
Do you need technical support for one of our products?
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Press
You can contact our press officers here.