FAQ

In the FAQ section, you will find answers to your questions about eQ-3, our products and technologies.

FAQs about Homematic IP can be found directly on the homematic-ip.com product page.

 

    • I do not have any free wall sockets. Can I use a plug adapter in a multiple socket strip?

      No, this is not permitted due to the risk of overheating of the adapter units.

      Please note the user manual of the corresponding devices for this: “Do not connect multiple plug adapters into one another.”

      In accordance with VDE 0620-2-1 Section 8.9,

      • portable multiple socket strips (for example standard x-number socket strips) and
      • plug adapters (devices with integrated plug and sockets) amongst other products,

      must bear the “do not connect multiple plug adapters into one another” notice.