Information and contact

Technical support for customers

You have bought an eQ-3 product. Do you have a question about its function? You can find our FAQ here.

Alternatively, our technical support can also help. Send us a specific description as well as photos, screenshots or videos of your configuration.

We are available Monday to Thursday from 9:00 am to 4:00 pm and Friday from 9:00 am to 3:00 pm. You can also contact us using our contact form.

If you have any questions about Homematic IP, please use the contact form at homematic-ip.com/contact

Currently, there are technical issues with the contact form for Homematic, Max, and eqiva. If you have any questions about these products, please temporarily use the specified form from Homematic IP.

 

 

The TOP FAQs

In the FAQ section, you will find answers to your questions about eQ-3, our products and technologies.

all FAQs

Downloads

In our download area you can find current information about our products and our company, e. g. manuals, software updates or brochures.

Name

Notes

Download

Bluetooth® - Smart Lock

Short descr.: Key-BLE

Type of download: Declaration of conformity

Item no.: 142950A0

04.04.2022

124,71 KB

HomeMatic Wireless Switch Actuator 1-channel, flush-mount

Short descr.: HM-LC-Sw1-FM

Type of download: Manual

Item no.: 76793

25.03.2022

1,83 MB

HomeMatic Wireless Switch Actuator for battery operation

Short descr.: HM-LC-Sw1-Ba-PCB

Type of download: Manual

Item no.: 104895

22.03.2022

167,87 KB

HomeMatic Wireless Switch Actuator for battery operation

Short descr.: HM-LC-Sw1-Ba-PCB

Type of download: Product Data Sheet

Item no.: 104895

22.03.2022

333,41 KB

HomeMatic Wireless Switch Actuator for battery operation

Short descr.: HM-LC-Sw1-Ba-PCB

Type of download: Declaration of conformity

Item no.: 104895

22.03.2022

59,53 KB

Continue to downloads

Sitemap