In the FAQ section, you will find answers to your questions about eQ-3, our products and technologies.

    • How does the firmware of my Homematic IP devices update?

      To keep the Homematic IP devices up to date, Homematic IP offers the opportunity to update the device software (firmware) of the components. The device firmware controls all functionalities of your Homematic IP devices. The background update is generally used for Homematic IP devices. This means that the firmware of the device is updated in the background. Some other devices are brought up to date using a live update which needs to be executed directly in the Homematic IP app.