FAQ
In the FAQ section, you will find answers to your questions about eQ-3, our products and technologies.
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Can the wireless range of the system be increased?
Yes, the Homematic IP radio protocol supports routing functions in mains-powered devices. The routing function can be activated via the Homematic IP smartphone app or the WebUI (user interface). The range extension can currently be used for the following Homematic IP products:
- Homematic IP Pluggable Switch (HmIP-PS)
- Homematic IP Pluggable Switch and Meter (HmIP-PSM)
- Homematic IP Switch Circuit Board (HmIP-PCBS)
The Homematic IP system is based on the same particularly effective and robust wireless technology which has already proven its success with millions of devices from Homematic, MAX! and RWE Smart Home (innogy) too. This means that range extension is usually not required.
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Technical support
Do you need technical support for one of our products?
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Press
You can contact our press officers here.