Technical support for end users
The technical support offered by eQ-3 is intended to answer detailed technical questions about our products. If you have any queries relating to service and support, as an end user you should contact the distribution partner from whom you purchased your eQ-3 products; you can have full confidence in the information they will provide. Our distribution and software partners offer the following service and support options:
- General advice on our systems
- Queries about script programming
- Queries about additional software
- On-site service and remote maintenance
- Creation of individual programs in the CCU
- Detailed system plans based on specifications, descriptions or floor plans
You will find a suitable distribution partner in your area in the Points of sale section of our website. Our Homematic software partners can be found in the Product area.
Should you have any further questions, you can contact eQ-3 AG technical support by phone on
+49 (491) 6008 680 or you can write an E-Mail to firstname.lastname@example.org.
Technical support for distribution partners
eQ-3 offers its partners expert support. Your eQ-3 distribution contact will be able to tell you exactly who to speak to. Should you have any questions about this, please write an E-Mail to email@example.com.